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Frequently Asked Questions
Please read our FAQ before sending us a message.
All orders placed after 12/5 are not guaranteed delivery before Christmas. Please inquire if a rush order is needed. Depending on availability, we may be able to accommodate your request. Leah@TwistedHangers.com
Orders usually take about 2-3 weeks to complete prior to shipping. If you need your order sooner, just let us know! We would love to help you the best we can! (Some rush orders may incur an additional fee).
Forms of payment accepted include Check, Money Order, or Credit Card via PayPal.
Shipping in the US starts at $12.95 and is entirely dependent on the total weight of the order. We ship USPS Priority which takes 2-4 days to arrive. International shipping starts at $22 USD but varies depending on region. Inquire for an exact quote. Expedited orders may have an additional fee. Please keep holidays and non-shipping days in mind. International Orders may take additional time. Twisted Hangers is not responsible for packages that are unclaimed upon delivery and are returned to sender. If a package is returned to us, you will have to pay the shipping charges to have the package re-delivered.
Due to the fact that each and every item is custom, there will be no refunds unless it is a mistake made by Twisted Hangers. We will do what we can to fix the problem immediately.
Inquire below for a custom and unique order created especially for you!